If you have the starter pack and want to create your own automation without having to pay for higher packs you can pass variables to Azure DevOps or Jenkins and run pipelines to orchestrate tasks.

In this article we configure a SNOW Catalog Item with a Flow which has a rest step that passes variables and starts a pipeline in Azure DevOps. The pipeline then runs the script with variables and updates the request so the user is aware of progress. Then the SNOW flow checks the request and based on the modification from the script it closes the request or opens a task for IT to check and perform the request manually.

Credentials and Connection

Configure the credential object that will be used to connect to Azure DevOps

Use basic auth credentials and add your personal access token from AzDo in the password field. The username is not relevant so you can add any name you like:

Create the connection to Azure DevOps

Under the integrationhub menu item go to Connection. Select HTTP and check the URL Builder to concatenate the protocol, host and base path.